What are Photo Books? How do I create my own?
Photo Books are a relatively new product category that provide customers with the ability to create their own coffee table style photo albums. Photo Books are different to traditional photo albums in that each photo is printed directly onto the page instead of numerous individual photos being stuck to a page, making for a much slimmer album that is a lot easier to share. No more thick heavy photo albums with individual photos of a set size being added 3 to a page. Now you can design each page exactly as you'd like it, adding text, background colours and photos, which can be easily resized resulting in an album that lets you tell your own story in your own unique way. To create your own Foboco Photo Book, simply download and install the Foboco maker from our website and start creating your own Photo Book. The editor is FREE and easy to use and our Support Centre has nearly every question imagineable. If you're unable to find answers to your questions, our fast and friendly staff are just an email away.
Can you design my album for me?
To have your PhotoB ook created, you'll need to design it using our free and easy to use editor. We provide an end to end production service with our editor giving you all the tools you require to create your own personalised Photo Book. Unfortunately we're unable to provide a design service as well. There are design companies out there that may offer this service, however you'd generally be looking at a couple of hundred dollars to design an album.
Can you produce a product not on your product list?
Unfortunately we don't have the ability to produce custom products. All of the products we produce must be created and uploaded from within our editor, meaning that you can only use products within our product range and as specified by our product range. For a full listing of all our products, please visit the products page.
How long will it take to produce and deliver my order?
Our service level is to dispatch within 10 working days from upload to completion, however there is a chance that it will be completed and dispatched a bit quicker than this. We always recommend customers allow the full service level to ensure they receive their product in time though, as quicker production cannot be guaranteed. We produce all our products as quickly as we can, so unfortunately there isn't anything extra we can do to speed this up (even for a fee). To provide some additional information, there are many factors that contribute to the amount of time it takes to produce our products, so unfortunately we're unable to be more definitive about exactly how long it will take and can only provide estimates. There can be up to a dozen different machines used for a single item, and while Quality Assurance issues are rare, they do occur (just like in any production system) so we always recommend allowing the full 10 working days for the production of your order. In regards to delivery of your order, our larger albums (A4 and larger) are delivered via Courier express service, while we offer delivery via Royal Mail or TNT for our smaller items.
What products are available and how much do they cost?
All of our products can be found under Photo Books, Canvas and Calendars on the Foboco website. Using the menu top of the page, you can select a product category, then the size you are interested in to view the pricing, dimensions and a brief description of each product. The prices of all our products include VAT.
What happens if I'm not happy with my product?
While we do everything we can to ensure your product is of the very high standard we expect, there are rare circumstances where this doesn't occur. If you're not happy with your product, please contact us via email and we'll do everything we can to ensure you receive a product you're happy with. If it's the quality of the product you're not happy with, please return it to us and we'll happily provide you with a full refund.