How do I download and install the Foboco Maker?
To start creating your own Foboco product, you'll first need to download the editor. This can be done from the download page.
Simply enter your details, select your operating system and click 'Download Now'.
If you have selected 'Windows', your browser should provide you with the option to either 'Run' the install file or 'Save to Disk'. Click 'Run' and the installer file will start downloading.
Once the download is complete, you will be presented with the installation wizard that will step you through the installation of the Foboco maker.
After the installation is complete, an icon should appear on your desktop and the Foboco maker should also appear in the Start Menu.
To then run the Foboco maker, just double click the icon on your desktop or select the Foboco maker from your Start Menu.
If you have selected 'Mac', depending on the browser you use, the download will either start automatically, or you will be prompted to click 'Save File'.
Once the download is complete, simply double click on the installation file and follow the installation prompts (drag the editor folder into the Applications folder), then you should be able to open the editor directly from your Applications. You can also drag the icon down to the dock for easier access.
Do I have to complete my project in one sitting? Can I save my project and come back to it later?
The Foboco maker allows you to save your project and return to edit it as many times as you like, in the same way you would with a document or spreadsheet.
It's not necessary to complete your project in one sitting.
Can I scan developed photos to use in my project?
Scanned photos turn out well in the final product if they're scanned at a high enough resolution.
We have many customers who have successfully created superb albums using scanned photos.
When scanning your images, make sure they're free of dust or dirt otherwise these imperfections will turn up in the final product. You may also need to crop your photos after scanning to ensure there are no white edges.
If you have the computer resources it would be beneficial to scan all your photos at a high dpi value (600). This will allow you greater freedom when deciding where and how to display your photos in your album.
We highly recommend against scanning at higher than 600 dpi as this won't introduce any greater quality but it will slow down your computer as the files will become very large. This may also introduce file processing issues if the files are too large.
Can I increase the quality of my photos?
It's not possible to increase the quality of your photos as the resolution of each photo is determined by the camera used to take the photo. As such, there's no process that you can apply to photos you've already taken to improve their quality.
If you received the photos in an email from another person, it's possible they may have sent you a lower resolution version. In this case it might be possible to obtain the original photos (which are greater in size and quality). Similarly, if you've pre-processed your photos to a smaller size, it would be worth sourcing the original photos directly from the camera.
How do I know if the quality of my photos is high enough to use in my project?
There are many variables which can affect the quality (real or perceived) of the photos that you use in your project, including the camera used to take the photos, camera settings, focus and light factors, compression and so on. As a general guide, the resolution of the photos used is the most common way to judge the quality of photo.
If you have a high megapixel camera (6 megapixel or above), you don't need to worry about the quality of your photos for the purposes of our Foboco maker.
The Foboco maker will warn you with a red triangle with white exclamation mark in the centre of your photo if the resolution of the photo is too low for the area it's covering. If you're receiving this warning, your photos will appear grainy and pixellated if printed and we'd recommend using either a higher quality photo or reducing the size of the photo on the page.
How many photos should I have in my project?
The optimal number of photos per page depends on the kind of album you're creating.
The more pictures on a page, the 'busier' the page is and someone browsing your Photo Book is less likely to be drawn to any particular photo. Conversely, the less photos on a page, the bigger you can make them and the more attractive these photos become.
The power of our Photo Books is the capability to spread photos over a large area. This draws the eye to these photos and provides a significant amount of detail. You can also supplement these large photos with smaller, less crucial photos on the opposite page.
In general, our artistic customers tend to have less photos per page, more full page photo spreads, but obviously they don't fit as many photos in their album. On the flip side, you may not want to be creating an artistic representation and merely want to include all relevant photos.
We suggest customers should experiment with different styles using full page spreads, photos as backgrounds, and smaller photos on one page. See what looks good for the type of album you're creating.
Do I have to use your editor? Can I use another program instead?
To create a Photo Book product through us, the Foboco maker must be used.
The production process we use is completely automated from start to finish. To get a file into the correct format that our system can understand, it must be uploaded to our servers via our editor as there are various formatting steps required.
Unfortunately we're unable to receive a file any other way.
Can I supply you with a PDF, iPhoto or any other file to make into an album?
Unfortunately we can only accept orders that are uploaded via the Foboco maker.
The system we use is a highly automated system from start to finish. When you upload your order all its associated details are submitted into the system via a specialised file that integrates with our back-end database. It is the format of this file that allows a smooth and efficient process giving us the opportunity to provide such quality products at the current price.
Will my project look identical to how it appears on my computer monitor?
When using a printing process, the photos are never going to be printed 100% exactly the same as the version you see on your computer monitor. This is independent of the printer that is used and is an artifact of printing (not just our own production process).
Because of the difference between the way colours are created on a monitor and when printed, there will always be a slight difference, both in colour representation and brightness levels.
A monitor uses an additive RGB (Red, Green, Blue) process to display images on your screen and a printer uses a subtractive CMYK (Cyan, Magenta, Yellow, Key otherwise known as black) process to print images on paper. Images need to be converted from RGB to CMYK by the printer to be printed and this will always introduce some variations.
It also depends on the settings of your monitor. Many new LCD monitors are shipped with the default settings of the brightness control at a very high level. This may result in a print appearing to be darker than what is on on your monitor.
Although there are some differences, we're confident we can provide high quality Photobooks that customers will be happy with. We calibrate our printers daily before we print to ensure consistent print quality across all our products over time. We have selected a calibration level that best represents skin tones as well as natural colours for landscape type photos.
Customers should be aware that this is a printing process instead of a traditional photography technique that involves a chemical silver-halide process. As such the quality of any printer will never be as high a quality as a chemical silver-halide process.